At Ahan Foundation, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://shop.ahanfoundation.in, and make purchases from our online shop. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information when you interact with our website or make a purchase. The types of personal data we collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details or other payment methods (note: we do not store this information; it is processed through secure payment gateways).
  • Order Details: Information related to your purchase, such as product details, order history, and transaction amounts.
  • Technical Data: IP address, browser type, device information, and website usage analytics (collected through cookies and similar technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment, shipping, and delivery.
  • Customer Support: To communicate with you about your orders, respond to inquiries, and provide support.
  • Marketing and Promotions: To send you updates about our products, promotions, or offers (if you have opted in to receive such communications).
  • Improving Our Services: To enhance our website functionality, optimize the user experience, and analyze website traffic and usage trends.
  • Legal and Compliance: To comply with legal obligations and protect the rights of Ahan Foundation and its customers.

3. How We Protect Your Information

We prioritize the security of your personal information and take appropriate measures to protect it. We use:

  • Encryption: All sensitive data (e.g., payment details) is encrypted and transmitted securely through SSL (Secure Socket Layer) technology.
  • Restricted Access: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
  • Secure Payment Processors: We partner with reputable payment processors who adhere to strict security standards. Ahan Foundation does not store your payment information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and analyze technical data related to your use of our website. Cookies help us:

  • Personalize your shopping experience.
  • Track your preferences and shopping cart items.
  • Understand website traffic patterns to improve our site’s functionality.

You can manage your cookie preferences through your browser settings, though disabling cookies may affect certain features of the website.

5. Third-Party Services

We may use third-party service providers to assist us with certain aspects of our business, such as:

  • Payment Processing: Third-party payment processors handle transactions securely on our behalf.
  • Shipping and Delivery: Third-party couriers deliver your products to you.
  • Analytics: We use third-party analytics services (e.g., Google Analytics) to understand website traffic and usage trends.

These third parties only access personal information necessary for performing their services, and they are bound by confidentiality obligations.

6. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to external parties, except in the following cases:

  • Service Providers: We may share information with trusted service providers who assist us in operating our website, processing payments, or delivering products.
  • Legal Compliance: We may disclose your information if required to do so by law, or to protect the rights, property, or safety of Ahan Foundation or others.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Correct any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
  • Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at ahanfoundation.in@gmail.com

8. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, your data will be securely deleted or anonymized.

10. International Users

If you are accessing our website from outside of India, please note that your information may be transferred to, and processed in, India, where our servers are located. By using our services, you consent to the transfer of your personal information across international borders.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “last updated” date will be revised. We encourage you to review this policy periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Ahan Foundation

Email: ahanfoundation.in@gmail.com

Website: https://shop.ahanfoundation.in

Last updated: [06/10/2024]

By using our website, you agree to this Privacy Policy. Thank you for supporting Ahan Foundation and helping us empower young artisans and preserve cultural heritage.