Welcome to Ahan Foundation Shop. By using our website https://shop.ahanfoundation.in, placing an order, or interacting with our services, you agree to comply with the following terms and conditions. Please read them carefully before accessing or using our website. If you do not agree to these terms, you should not use our website or make any purchase.
1. General Use
By accessing Ahan Foundation Shop, you confirm that you are at least 18 years of age or have received parental or guardian consent. You agree to use our website for lawful purposes only and in accordance with these terms and conditions.
2. Products
All our products are handmade by young artisans, reflecting their creativity, skills, and cultural heritage. Since each item is handcrafted, slight variations in design, color, or size may occur, making each product unique. We believe these variations enhance the charm and value of each piece.
3. Pricing
All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes. We strive to ensure that the pricing on our website is accurate; however, prices may be subject to change without notice. If any error in pricing is identified after an order is placed, we will contact you to offer either the correct price or a cancellation and full refund.
4. Payment Methods
We accept payments through secure online gateways, including credit/debit cards and digital wallets. By providing your payment details, you confirm that you are authorized to use the selected payment method. All transactions on our site are encrypted for your protection.
5. Order Process
Once an order is placed, you will receive a confirmation email with the order details. If you do not receive an email, please check your spam folder or contact us at ahanfoundation.in@gmail.com. Orders cannot be modified or canceled once they have been processed for shipment.
6. Customized Products
For orders of customized products, the details and specifications provided by you will be used to create the custom piece. Please ensure that all information provided is accurate, as we are not responsible for errors caused by incorrect or incomplete details. Customized orders are final and non-refundable unless the product is damaged or defective upon arrival.
7. Shipping and Delivery
• Shipping Fees: Shipping costs are calculated based on the delivery location and weight of the items. Shipping charges will be displayed at checkout.
• Delivery Time: We aim to dispatch orders within 3-5 business days. Delivery times may vary based on location, with international orders taking longer. Please allow for potential delays due to unforeseen circumstances beyond our control, such as customs processes or shipping disruptions.
• International Shipping: Customs duties and import taxes may apply to international shipments, and these charges are the responsibility of the buyer.
8. Returns and Refunds
Due to the handmade nature of our products, returns are only accepted for damaged or defective items. To request a return, you must notify us within 7 days of receiving your order. We may ask for photos or other evidence of the defect. Once the return is approved, a refund or replacement will be processed, subject to availability. Refunds will be issued to the original payment method within 10 business days.
9. Intellectual Property
All content on Ahan Foundation Shop, including text, images, logos, and designs, is the intellectual property of Ahan Foundation. You may not use, reproduce, or distribute any content from our website without prior written consent.
10. Prohibited Activities
You agree not to:
• Use our website for any illegal or unauthorized purpose.
• Submit false or misleading information.
• Interfere with the functionality of the website or gain unauthorized access to the systems.
• Copy, distribute, or misuse any content from the website.
Violating these terms may result in the termination of your access to the website and possible legal action.
11. Limitation of Liability
Ahan Foundation is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, delays in shipping, loss of data, or any issues beyond our control.
12. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from the use of our website or the purchase of our products will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.
13. Amendments
We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review these terms periodically. Your continued use of the website constitutes your acceptance of the updated terms.
14. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Ahan Foundation
Email: ahanfoundation.in@gmail.com
Website: https://shop.ahanfoundation.in
By using our website and purchasing products, you agree to these terms and conditions, ensuring a fair and transparent relationship between Ahan Foundation Shop and its customers.
